The following modes have been provided to the clients to place the request to freeze/block the trading account:
| a | Email from registered e-mail ID at | stoptrade@farsightshares.com |
|---|---|---|
| b | SMS from registered mobile number at | 9311522003 |
Framework for Trading Members to provide the facility of voluntary freezing/ blocking the online access of the trading account to their clients.
Farsight provides the framework and facility of voluntary freezing/blocking the online access of the trading account to their clients.
The framework for Trading Members for providing the facility of voluntary freezing/ blocking the online access of the trading account to their clients on account of suspicious activities as finalized by the Brokers’ Industry Standards.
Farsight provides two modes of the following communications through which the client may request for voluntary freezing/ blocking the online access of trading account if any suspicious activity is observed in the trading account from their Registered Email Id and Registered Mobile No.
Post freezing/blocking the client’s trading account send a communication on the registered mobile number and registered e-mail ID of the client, stating that the online access to the trading account has been frozen/blocked and all the pending orders in the client’s trading account, if any have been cancelled along with the process of re-enablement for getting the online access to the trading account
Re-enabling the client for online access of the trading account: -
The Trading Member shall re-enable the online access of trading account after carrying out necessary due diligence including validating the client request and unfreezing / unblocking the online access of the trading account.
Complete Framework is available at Farsight website : https://farsightshares.com under policy & Procedures “Risk-Management-Policy-Farsight.
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